Privacy Policy

1. Information We Collect We are committed to protecting your privacy. When you interact with Fal Creative, we may collect personal information such as your name, email address, business name, and phone number when you complete our contact forms, book a consultation, or communicate with us directly. We also collect usage data through our website analytics.

2. How We Utilise Your Data We use your information strictly to provide and improve our services. This includes responding to your enquiries, facilitating project discussions, managing bookings, invoicing, and delivering the contracted work. We will never sell, distribute, or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.

3. Data Security We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

4. Third Party Services We utilise carefully selected third party service providers to facilitate our operations, such as Squarespace for website hosting and Acuity Scheduling for calendar bookings. These providers have their own stringent privacy policies and are compliant with data protection regulations.

5. Your Rights Under the UK General Data Protection Regulation, you have the right to request details of the personal information we hold about you. You may also request that we correct any inaccuracies or delete your data entirely. To exercise these rights, please contact us directly at hello@falcreative.com.