Terms and Conditions
1. Introduction These Terms and Conditions govern the provision of design, digital, and creative services by Fal Creative, a trading name of Beautifully Handcrafted Limited. By engaging our services or paying a deposit, you agree to be bound by these terms.
2. Scope of Work and Revisions We will provide the services outlined in your specific project brief or proposal. All projects include a set number of revision rounds as detailed in your project agreement. Any requests for additions or modifications beyond the agreed scope or revision limits will be subject to additional billing at our standard studio rate. We will always communicate any potential extra costs before undertaking the work.
3. Financial Terms To commence work, we require a non refundable deposit as outlined in your project proposal. The remaining balance is payable upon project completion and prior to the release of final files, website ownership transfer, or publication. All invoices are strictly payable within fourteen days of issue. We reserve the right to pause work or withhold deliverables if payments are delayed.
4. Client Responsibilities and Communication We prioritise clear and timely communication to ensure your project stays on schedule. We require your cooperation in providing necessary assets, copy, and feedback within agreed timeframes. If a project is delayed by more than thirty days due to a lack of client response, we reserve the right to archive the project and invoice for all work completed to date.
5. Intellectual Property and Copyright Upon full and final payment, you will receive the agreed usage rights for the final deliverables. Beautifully Handcrafted Limited retains the copyright to all preliminary concepts, unused designs, and native working files. We reserve the right to showcase the completed project within our portfolio, website, and promotional materials unless a prior non disclosure agreement has been signed. You guarantee that any elements you provide to us (such as text, images, or branding) are owned by you or that you have permission to use them.
6. Limitation of Liability To the maximum extent permitted by UK law, Beautifully Handcrafted Limited shall not be liable for any indirect, incidental, consequential, or special damages, including loss of profits, revenue, or data, arising from the use of our services or deliverables. Our total liability in respect of any claim arising out of or in connection with the services provided shall not exceed the total amount paid by you for the specific project in question. We cannot be held responsible for the performance or legal compliance of third party platforms, plugins, or software integrated into your project.
7. Governing Law These terms shall be governed by and construed in accordance with the laws of England and Wales.